Misconfigurations, Not Hackers, Cause Most SaaS Security Incidents

Misconfigurations, Not Vulnerabilities, Are the Leading Cause of SaaS Security Breaches

  • Misconfiguration and vulnerability are different security risks in SaaS, each with separate responsibilities.
  • Customers are responsible for managing settings, permissions, and third-party integrations in their SaaS applications.
  • SaaS security breaches often occur due to unnoticed misconfigurations and permission issues, not external attacks.
  • Threat detection tools do not always identify risks stemming from how systems are configured.
  • Preventive measures and improved visibility into settings are recommended to reduce the risk of breaches.

Organizations using software-as-a-service (SaaS) are facing new risks due to misunderstandings around the terms “misconfiguration” and “vulnerability,” according to recent data. The distinction between these two concepts is essential for securing SaaS environments, many of which rely on a shared responsibility model between the provider and the customer.

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A recent report shows that 53% of organizations put their confidence in SaaS security in the hands of the vendor. However, experts state that most SaaS platforms require customers to manage key elements such as access controls, user permissions, and integration policies themselves. This means many risks are dependent on how the customer configures their SaaS tools.

The State of SaaS Security 2025 Report attributes 41% of incidents to permission issues and 29% to misconfigurations. The report warns that many security lapses come not from software flaws, which only the vendor can fix, but from setup mistakes made by users. Misconfiguration examples include granting excessive access to third-party apps or mistakenly making sensitive data public.

Traditional threat detection systems, including those tailored for SaaS, often fail to identify these configuration errors. Since many security issues result from static conditions—such as open access or unguarded settings—they do not generate any activity logs. According to the report, “logs capture actions like logins, file access, or administrative changes. But excessive permissions, unsecured third-party connections, or overexposed data aren’t actions. They are conditions.” The report also cited research into Salesforce’s OmniStudio platform, which found that crucial risks went undetected by standard monitoring tools due to default permissions and low-code components that expanded user access beyond intended limits.

Industry recommendations emphasize a focus on posture management—identifying and correcting misconfigurations and permissions before attackers can exploit them. This preventive approach should be paired with monitoring tools, but not replaced by them. The report from AppOmni stresses that “you can’t detect your way out of a misconfiguration problem,” and urges organizations to build their security by design, starting with visibility into configurations.

For more details on current practices and a breakdown of common security gaps, the Hacker-news&utm_medium=blog&utm_term=bottom&utm_content=july-2025″ target=”_blank”>2025 State of SaaS Security Report provides additional findings and recommendations.

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