- Businesses face challenges in tracking the number and activities of AI agents operating within their organizations.
- Many AI agents are deployed independently by business units, often without oversight or security controls.
- Unmonitored AI agents, known as “shadow agents,” can pose serious security threats if compromised.
- Security systems often lack processes designed to manage the risks that autonomous AI software presents.
- Experts recommend clearly identifying AI agents, assigning responsibility, and setting rules to protect enterprise systems.
Companies across various sectors are deploying AI agents to automate tasks and improve performance. While some agents are implemented by IT teams, many are launched directly by business units aiming to achieve quick results. This rapid adoption has led to AI agents running in the background without proper identification, oversight, or recorded activity.
These unsupervised agents, sometimes referred to as “shadow agents,” do not have formal owners. According to experts, this creates blind spots within organizations and increases the risk of unauthorized data access or escalation of privileges by malicious actors. Security consultant Steve Toole noted that most enterprise security programs were designed to monitor human users, not automated AI systems.
“Shadow agents aren’t harmless helpers. Once compromised, they can move through systems, grab sensitive data, or escalate privileges at machine speed,” Toole explained. Unlike human employees, AI agents can operate continuously without breaks and act immediately once given instructions.
Current enterprise security tools are often not equipped to manage this new class of digital identities. The rapid growth of AI adoption means that both the benefits and the associated risks are scaling quickly. Real-world incidents have already shown that attackers are targeting these unmanaged agents.
Industry specialists recommend that organizations take immediate steps to gain visibility over AI agents within their networks. These actions include assigning unique identities to all agents, designating accountable owners, and defining clear security policies. Implementing these controls early can prevent shadow agents from turning into security weaknesses.
A recent expert session, featuring Steve Toole of SailPoint, highlighted practical examples of risks and protective strategies. The discussion focused on how companies can bring shadow agents under control and protect valuable data and systems.
Organizations are encouraged to act promptly to ensure AI agents remain secure assets. Full guidance on these issues is available in the session Shadow Agents and Silent Threats: Securing AI’s New Identity Frontier.
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